Accessibility

QE Facilities Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the QE Facilities website.

Our commitment

We want as many people as possible to be able to use this website. This means that you should be able to:

• Change colours, contrast levels and fonts
• Zoom in up to 300% without the text spilling off the screen
• Navigate most of the website using only a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader
• Access content on a range of devices including mobile phones and tablets

We aim to ensure that the website is:

• Clear and easy to understand
• Compatible with commonly used assistive technologies
• Designed to work across modern browsers and devices
• Regularly reviewed and improved

How accessible this website is

We know some parts of the website may not yet be fully accessible. For example:

• Some older PDF documents may not be fully accessible to screen reader software
• Some third-party content or embedded services may not meet accessibility standards
• Some images may not yet have fully descriptive alternative text
• There may be occasional issues with heading order or colour contrast on older pages

We are actively working to improve these areas.

Accessibility standards

We aim for this website to comply with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

This includes ensuring that:

• Text has sufficient contrast against backgrounds
• Content can be navigated using a keyboard
• Links are meaningful and descriptive
• Images include appropriate alternative text
• Forms are clearly labelled
• Pages are structured with logical headings
• Videos include captions where possible

Non-accessible content

The content listed below may not currently be fully accessible:

PDFs and downloadable documents

Some older documents published before September 2025 may not be fully accessible. For example, they may:

• Not be fully tagged for screen readers
• Have poor colour contrast
• Not contain appropriate headings or alternative text

Where possible, we will either:

• Replace them with accessible HTML pages
• Provide an accessible version on request

Third-party content

We may use third-party services such as:

• Google Maps
• YouTube videos
• Social media feeds
• Microsoft Forms

We cannot guarantee the accessibility of third-party content, but we will always seek to use accessible providers wherever possible.

Reporting accessibility issues

If you experience difficulty using this website, or if you find any accessibility problems not listed in this statement, please contact us.

Please tell us:

• The page or feature you had difficulty with
• What the issue was
• What assistive technology you were using, if applicable

Requesting information in an accessible format

If you need information on this website in a different format, such as:

• Accessible PDF
• Large print
• Easy Read
• Audio recording
• Braille

please contact us using the details above.

We will consider your request and aim to provide the information in an appropriate format within 10 working days.

Enforcement procedure

If you are not satisfied with our response to an accessibility issue, you can contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

QE Facilities Limited is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We believe that this website is partially compliant with WCAG 2.2 AA due to the non-compliances listed above.

Preparation of this accessibility statement

This statement was prepared on 21 April 2026.

The website was last reviewed on 21 April 2026 using:

• Manual keyboard testing
• Screen reader testing
• Automated accessibility checking tools
• Colour contrast analysis